Gent Station

Privacy Policy

Gent Station (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our app/platform features, including those integrated with Meta (Facebook, Instagram, WhatsApp).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, and shipping/billing details.
Account login details if you register.

b. Non-Personal Information

Browser type, device type, operating system, IP address, and approximate location.
Usage data such as pages visited and actions taken.

c. Meta Platform Data (if applicable)

If you choose to connect via Facebook, Instagram, or other Meta services, we may receive:

Your public profile information (e.g., name, profile picture, username).
Email address and other information you explicitly allow through Meta permissions.

👉 If our app does not collect or process any Meta user data, we will state clearly:

“Our app does not collect, store, or process any Facebook/Instagram user data.”

2. How We Use Your Information

We process your information for the following purposes:

To provide our products and services.
To process and fulfill your orders.
To improve customer support and user experience.
To send transactional communications (order confirmations, updates, etc.).
To provide personalized marketing (with your consent).
To comply with legal obligations and prevent fraud.

3. Data Retention

We retain personal information only as long as necessary to provide services and comply with legal requirements.
Data collected through Meta integrations is retained only as long as your account is active or until you request deletion.

4. Data Deletion Requests (Meta Requirement)

You may request deletion of your personal data at any time.

To request deletion of data collected through Gent Station or via Meta platform integrations, please contact us at [Customercare@gentstation.com] with the subject line “Data Deletion Request.”
We will delete your data from our records and confirm completion within a reasonable timeframe.
If you have connected via Facebook or Instagram, you can also revoke our app’s access directly from your Meta account settings.

5. Sharing of Information

We do not sell or rent your personal data. We may share it with:

Service providers (payment processors, shipping carriers, IT services).
Legal authorities when required by law.
Business successors in the event of a merger or acquisition.

6. Data Transfers & Security

Data may be processed outside your home country. By using our services, you consent to such transfers.
We implement industry-standard safeguards to protect your information, but no system is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your data.
Request restriction of processing.
Opt-out of marketing communications at any time.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from them.

9. Updates to This Policy

We may update this Privacy Policy as our practices change. If we make material changes, we will update the “Effective Date” and may notify users via email or on our website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Gent Station

📧 Email: Hello@gentstation.com

📞 Phone: +97336244369

📍 Address: Shop 82 Building 225 Road 20 Block 720 Zayed Town - Bahrain